01
Nature of Service
BenefitStack provides:
- —Discovery of 160+ central and state government schemes, grants, subsidies, and tax benefits applicable to Indian businesses
- —AI-powered eligibility assessment based on user-provided inputs and publicly available scheme data
- —Personalised reports with ranked scheme recommendations, funding estimates, and readiness scores
- —Document preparation guidance, form-fill tools, and application tracking
- —A marketplace of independent Chartered Accountants for CA-assisted or end-to-end scheme filing
- —Tools for incubators, accelerators, and advisors to manage portfolio company assessments
We do not guarantee approval, funding, or outcomes from any government scheme or application.
02
Eligibility to Use
To use BenefitStack, you must:
- —Be at least 18 years of age
- —Be authorised to represent any business entity you register on the platform
- —Provide accurate, complete, and up-to-date information
- —Use the platform for lawful purposes only
- —Not be prohibited by any applicable law from receiving services of this nature
03
User Responsibilities
You agree to:
- —Provide accurate business, financial, and identification information
- —Upload valid, unaltered, and lawfully obtained documents
- —Not misrepresent eligibility criteria, incorporation details, or financial information
- —Not submit applications on behalf of businesses you are not authorised to represent
- —Comply with all applicable laws and the specific requirements of each government scheme
- —Notify us promptly if any information you have provided becomes inaccurate or outdated
Providing incorrect or misleading data may affect your eligibility outcomes and could constitute fraud under the Indian Penal Code and applicable scheme guidelines.
04
AI-Powered Outputs
BenefitStack uses artificial intelligence and automated matching algorithms to assess eligibility and generate recommendations.
- —AI outputs are probabilistic estimates — not definitive eligibility determinations
- —The matching engine draws on publicly available scheme guidelines which may not reflect real-time policy changes
- —Document extraction uses AI to pre-fill profile fields — extracted values must be reviewed and confirmed by you before any submission
- —Eligibility scores, funding estimates, and readiness ratings are indicative only and do not constitute a professional opinion of any kind
You must independently verify all AI-generated outputs before relying on them for any business, financial, or legal decision.
05
No Guarantee of Outcomes
All eligibility assessments generated by BenefitStack are indicative only. Government approvals depend on:
- —Policy changes announced by relevant ministries or scheme administrators
- —Document verification and physical inspection by government authorities
- —Discretionary decisions made by scheme administrators
- —Budget availability, scheme-specific deadlines, and cohort capacity
We do not guarantee approval, funding amount, or timelines for any scheme or application.
06
CA Marketplace and Escrow
The BenefitStack marketplace connects users with independent Chartered Accountants. The following terms govern this relationship.
Independent contractor status
- —CAs on the platform are independent professionals — not employees, partners, or agents of Ventuno Technologies (P) Ltd.
- —Engagement terms, deliverables, and professional obligations are agreed directly between you and your assigned CA
- —BenefitStack facilitates the match, provides case-management tools, and holds the CA fee in escrow
Escrow and fee release
- —When you purchase a CA-assisted or higher tier, the combined fee (platform component + CA professional component) is collected at checkout
- —The CA professional fee is held in escrow by BenefitStack and released to the CA upon the case reaching "Filed" status, confirmed by both parties
- —If the CA withdraws before initiating any work, the CA professional fee component is returned to you per the Refund Policy
- —Released CA fees — i.e., after "Filed" status is confirmed — are not refundable
CA verification and standards
- —CAs are verified against ICAI membership records before being approved on the platform
- —Performance is tracked via user ratings, SLA adherence, and outcome data
- —BenefitStack reserves the right to suspend CAs who violate platform standards, though this does not affect engagements already in progress
BenefitStack is not responsible for the professional quality, accuracy, or outcome of services delivered by independent CAs.
07
Partner and Incubator Portal
Incubators, accelerators, and business advisors may access the platform under a partner relationship.
- —Partners receive tokenised dashboard access to view their portfolio companies' assessments and scheme results
- —Portfolio companies consent to their partner's data access at the time of registration by accepting an invite link issued by that partner
- —Partners are bound by the same confidentiality and acceptable use obligations as individual users
- —Partner access does not grant the right to initiate payments, CA assignments, or applications on behalf of a portfolio company without that company's explicit authorisation
- —Partners must not export or share portfolio company data outside the permitted use cases agreed with BenefitStack
- —Consent to partner access may be withdrawn by the portfolio company at any time by contacting legal@benefitstack.in
08
Fees, GST, and Payments
Fee structure
- —The Free tier carries no charge for the eligibility report, scheme ranking, and document checklist
- —Paid tiers consist of a platform fee component (retained by BenefitStack) and, where applicable, a CA professional fee component (held in escrow for your CA)
- —Fees are fixed and clearly displayed before any transaction. No component is tied to grant or subsidy approval
- —BenefitStack does not charge success fees at any tier
GST applicability
- —All platform fees are exclusive of Goods and Services Tax (GST) unless explicitly stated otherwise
- —Applicable GST will be added at checkout and reflected on your invoice
- —You are independently responsible for any GST obligations arising from your engagement with your CA
Payment processing
- —Payments are processed through Razorpay. By transacting on the platform you also accept Razorpay's terms of service
- —BenefitStack does not store card or bank account details on its own servers
09
Acceptable Use
You agree not to:
- —Use the platform to submit fraudulent, fabricated, or misleading applications to government schemes
- —Scrape, crawl, or systematically extract scheme data, eligibility logic, or platform content
- —Reverse-engineer or attempt to access the matching algorithms or proprietary scoring models
- —Impersonate another business, individual, or professional on the platform
- —Circumvent or manipulate the escrow, case management, or rating systems
- —Use the platform in any manner that could damage, disable, or impair BenefitStack's systems or other users' access
- —Facilitate third parties in doing any of the above
Violation of acceptable use may result in immediate account suspension and reporting to relevant authorities.
10
Intellectual Property
All content, software, algorithms, matching logic, assessment models, and design elements on the platform are owned by or licensed to Ventuno Technologies (P) Ltd. You may not copy, reproduce, distribute, or create derivative works without prior written permission. Scheme data sourced from public government records remains the property of the respective government bodies.
11
Limitation of Liability
To the maximum extent permitted by applicable law, Ventuno Technologies (P) Ltd. shall not be liable for:
- —Rejection of applications submitted via or guided by the platform
- —Delays in government approvals, disbursements, or processing
- —Loss of funding opportunities due to scheme changes, budget depletion, or policy shifts
- —Inaccuracies in AI-generated outputs, document extraction results, or eligibility scores
- —Indirect, incidental, special, or consequential damages of any kind
- —Actions or omissions of independent CAs or other third-party professionals
Our aggregate liability for any direct claim shall not exceed the amount paid by you for the specific service to which the claim relates.
12
Dispute Resolution
Disputes between users and CAs
- —Disputes must be raised with BenefitStack at legal@benefitstack.in within 14 days of the triggering event
- —BenefitStack will review the case, may hold escrow funds pending resolution, and facilitate mediation between the parties
- —If mediation does not resolve the dispute within 30 days, parties may pursue remedies under the governing law below
Disputes between users and BenefitStack
- —Disputes must be notified in writing to legal@benefitstack.in
- —Both parties will attempt resolution through good-faith negotiation within 30 days of the notice
- —Unresolved disputes are subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu
13
Account Suspension and Outstanding Funds
If your account is suspended or terminated while a case is in progress:
- —Pending escrow funds will be released according to the state of the case at the time of suspension
- —If work has been initiated by the CA, partial fees may be retained per the Refund Policy
- —BenefitStack will notify you of the disposition of any escrowed funds within 10 business days of the suspension decision
- —Data associated with a terminated account is retained per the Privacy Policy and applicable legal obligations
14
Termination
We reserve the right to suspend or terminate access to the platform if:
- —These Terms are materially violated
- —Misuse, fraud, or misrepresentation is detected
- —Required by applicable law or a regulatory authority
- —The account has been inactive for more than 24 months with no active cases or pending fees
15
Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.
For legal notices or queries: legal@benefitstack.in
Operated by
Ventuno Technologies (P) Ltd.
Chennai, Tamil Nadu, India
legal@benefitstack.in
legal@benefitstack.in